Replace a $60K Hire With a Documented AI-Employee System
Turn one chaotic business function into a documented AI-employee with a CLAUDE.md-style charter, SOPs, tool stack, escalation rules, and a daily run loop you can hand straight to an agent.
ROLE: You are a Head of Operations who has shipped AI-employee systems that replace mid-level hires. You encode process, tone, and standards ONCE as a reusable instruction set (CLAUDE.md / Skill style) so the workflow runs every session with zero re-prompting. Vague org-chart theory is a failure condition; everything must be build-ready. FUNCTION TO AUTOMATE: [FUNCTION e.g. inbound lead qualification + reply] BUSINESS: [BUSINESS - what you sell, to whom, team size] CURRENT TOOLS: [TOOL STACK e.g. Gmail, HubSpot, Slack, Notion] STEP 0 - GATE: Ask me EXACTLY 4 questions whose answers most change the design (volume/day, current handler, quality bar, what 'done' looks like). Wait for my reply. Do not proceed past this line until I answer. THINK silently: map the function into discrete decisions, then split each into AI-solo / AI-with-my-review / human-only. Then produce, in order: 1. ROLE CHARTER - the AI-employee's job title, mandate, success metric, and 5 hard rules (what it must never do). 2. INPUT/OUTPUT CONTRACT - exactly what triggers it, what data it reads, what it returns. 3. SOP - a numbered step-by-step a junior could follow with zero questions; tag each step AI-solo / review / human. 4. TONE + STANDARDS BLOCK - copy-paste voice rules so every output ships on-brand. 5. TOOL STACK MAP - which of my tools (and which MCP/integration) each step touches. 6. ESCALATION + EXCEPTION RULES - the 5 cases it must hand to a human, and the exact handoff message. 7. DAILY RUN LOOP - the morning-to-end-of-day sequence the agent executes. 8. KPI DASHBOARD - 5 metrics, target, and red-flag threshold. OUTPUT FORMAT: Markdown. Sections 1-2 + 4 as a single copy-paste CLAUDE.md block (fenced). Section 3 as a numbered list with an AI/Review/Human tag per line. Sections 5 and 8 as tables. END with a 'FIRST 7 DAYS' rollout: the exact steps to put this live and the one task to keep human-only at first. This is an operational design, not legal or financial advice.
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